Top Customer Experience Keynote Speaker – John DiJulius

Empower your team and elevate your business with actionable insights from John DiJulius, who inspires organizations to deliver unforgettable customer experiences that foster loyalty, growth, and lasting competitive advantage.

John has inspired thousands of clients as a keynote speaker, including:

Nissan
M Marriott
mcdonalds
Tires Les Schwab
Anytime Fitness
goodyear

KEYNOTE SPEAKER, JOHN DIJULIUS will forever change the way your audience thinks of customer EXPERIENCE

If you want your event to be memorable, you need a keynote speaker that Inspires Action.

After hearing John’s keynote message, you cannot help but to think differently about service, relationships and what your team is truly capable of achieving!

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professional event planner

CHANGE YOUR BUSINESS

"I know we can do it, and I want to put together a step by step plan using your suggestions and ideas, to develop our clinic into the World Class Eye Center, that I know we can be."

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CHANGE YOUR LIFE

"Within two days of the workshop with John, I had employees using and citing various principles John shared during his presentation."

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CHANGE THE WORLD

"His speech set the tone for the entire sales meeting. Everyone at the sales meeting said that starting off the meeting with John was the best idea ever. We all went into the week with a positive attitude."

Elevate Your Event with a World-Class Keynote

You’ve invested months planning your event. Don’t compromise on the moment that matters most—the keynote that will inspire your audience.

Remove the anxiety

Despite all your preparation, it’s difficult to recover when attendees tune out from a lackluster keynote. The energy in the room drops, engagement disappears, and that crucial moment of inspiration is lost forever.

Your reputation as an event organizer is on the line with every speaker choice you make. The keynote isn’t just another agenda item—it’s the centerpiece that attendees will remember long after the event concludes.

Why risk your event’s success with an unproven speaker when you can secure a guaranteed standing ovation?

The John DiJulius Difference:

  • Over 20 years of keynote speaking experience
  • Author of multiple best-selling customer service books
  • Founder of The DiJulius Group, a customer experience consulting firm
  • Practical, actionable content backed by real-world case studies
  • Dynamic, engaging presentation style that captivates audiences

Hire John DiJulius, a top-rated customer experience keynote speaker with the expertise and energy to make your event unforgettable. John doesn’t just deliver a speech—he creates an experience that transforms thinking and inspires action.

Your Attendees Will Walk Away With:

Practical Ideas

Actionable strategies that will transform how they serve customers and create exceptional experiences.

Loyalty Method

A proven approach to create customer loyalty and generate valuable referrals.

Culture Improvement

Practical lessons to enhance company culture and employee engagement.

Challenge Resolution

Tools to transform challenging situations into opportunities for creating lifelong customers.

Brand Inspiration

Inspiration to become the brand customers and employees cannot live without.

Memorable Stories

Real-world stories that make them think, laugh, cry, and remember for a lifetime.

And a desire to return to your event next year!

Books by Keynote Speaker, John DiJulius

Did you know that 64% of event satisfaction is tied to the Conference Keynote speaker selected?

You need someone who can engage, entertain and inspire your attendees while they learn.  

John knows the number one reason people attend conferences is to learn something new.  That’s why he brings innovative customer experience ideas that are easy to implement and drive your audience to take action.

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Check Availability

If it’s open, it’s yours! We’ll secure a hold on John’s calendar to make sure it remains yours while the details are finalized

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Complete the paperwork

Fill in the speaking agreement, send in your deposit, and complete the questionnaire that allows John to customize his presentation for your attendees. We’ll also schedule a call with you and John prior to the event to review your desired outcome and make sure everything is on point.

best book for customer service

enjoy the show

Our job is to make sure you look brilliant for selecting John to speak at your event! John's team has years of experience and attention to detail, so you can feel assured in your decision. Then, you can relax and enjoy the presentation and the results it brings.

WE CARE ABOUT THE SUCCESS OF YOUR EVENT

At The DiJulius Group, we know you want your event to be memorable and seamless. In order to be the best, you need to provide great content and a great experience. However, the problem is that more than half of the expectations of the event are linked to someone outside of your control: the keynote speaker you select.

This is why it can be such a difficult decision. We believe that the right keynote speaker owns that responsibility and puts in the work to deliver a presentation that has attendees applauding your decision.

That’s why John will study what you do, who is attending your event, what they need to hear, and how they need to hear it. Moreover, on top of customizing each presentation, he also guarantees the value you receive. If you’re not 100% happy, you pay what you feel is fair.

When you book John as your keynote speaker, you hire a team of professionals ready to serve you. Additionally, our team produces our own global events, so we know a thing or two about what you’re going through. We understand the expectations of the meeting planner, the attendees, the sponsors, and the AV team. And, we use our experience to make this process easy for you.

Here’s how it works, you give us the date to hold for your event, we work together to customize the presentation, and John arrives at your event prepared to deliver a keynote that your attendees will love. Call now, or complete the information form, so you can stop feeling anxious about making the decision, and start feeling excited about the impact your decision will make!

Inquire About John's Availability

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